Process
Audit Process
How NeuralTechs runs air-gapped wallet audit sessions—from packing list to memo handoff—without touching your seeds.
Before the day
- Confirm the session type and device inventory by email.
- Print or write firmware version notes for each device.
- Pack Faraday bags as you normally travel with them.
- Leave metal seed backups at their usual secure location unless we agreed otherwise in writing.
- Arrive hydrated; the suite has water, not cafe noise.
Room rules
Phones stay in a lidded tray at the door unless you need them for a one-time 2FA step you initiate. Our guest network remains powered down. We may use a battery lamp and paper forms. Photography of your devices happens only with your consent and never includes screens showing seeds.
During the audit
We follow the flagship sequence: intake, device walkthrough, signing-log map, close. You may pause or end the session at any time. If we hit a boundary (seed visibility, illegal requests, unsafe coercion between co-owners), we stop and reschedule or refund per policy.
Afterward
You receive a memo within five business days. Optional follow-up: a signing-log organization visit or a short clarification call. Large transfers remain your decision and your responsibility.
Ready to book?
Browse sessions or send a request with preferred dates. Evening slots after rainstorms are often quieter—ask if that matters to you.